Privacy policy

This Starhairs Privacy Policy (the "Policy") describes how we collect and use personal information about you when you visit our website, use our mobile application, or call us on the phone.

By "personal information," we mean information that directly identifies you, such as your name, address, or email address. In this Policy, "we", “us”, and "our" mean Zeelool Inc., and "you" means any person who visits our website, uses our mobile application, or calls us on the phone.

To shop with us, you need to be at least sixteen (16) years old. By accessing and/or using our services in any manner, including but not limited to, visiting and/or browsing our website, downloading our mobile application, or contributing any material on our website or via our application, you expressly understand, acknowledge and agree all the terms and conditions in this privacy policy. If you disagree with any part of the policy then you should immediately discontinue access or use of the services. Please read our privacy policy carefully before proceeding.

What Categories of Information We Collect

We collect a variety of types of information. Examples include:

  • Identifiers and contact information, such as your name, address, phone number, or email address;
  • Purchase or other commercial information, such as the items you purchase, items you have altered or custom made (including measurements), shipping address, and contact information (such as for receipts or order updates);
  • Payment information, such as your payment method and billing address;
  • Profile and account information, which may include Contact, Purchase, Prescription and Preference information as well as your account password, items in your online shopping cart or saved for future purchase, registry information, product review information, address book entries, and other information about your profile or account;
  • Communications and interactions, which may include email messages, live chats, text messages, and phone calls that we exchange with you;
  • Demographic information, which may include age or birthdate, gender, ZIP code, your status as a Zing member, and other information about you;
  • Photographic information of you when you upload your photo to use the static try-on, which information we do not keep;
  • Call recordings, including information about your call and that you share when you call us on the phone;
  • Location or geolocation information of your device that you use with our mobile application, if your device settings allow us to collect location information;
  • Device and browsing information and other Internet activity information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, "automatically collected information"). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use our website or mobile application, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate and what you search for using our website and mobile application, the website pages and items you view using our website and mobile application, and the items you purchase; and
  • Other information, for example inferences about any of the information above that may relate to your preferences, or other matters.